A little clarity goes a long way
Good questions.
Straight answers.
Understand what runs on your computer, what needs a service, and what to confirm before choosing a paid plan.
Before choosing a plan
Plans, trial, and licenses.
Try premium editing features for 5 hours. Trial exports include VIDO attribution. AI Intro Beta requires paid Pro.
What is included in Free?
Free includes primary-display recording, media import, core timeline editing, local project saving, and export with VIDO attribution. Premium editing tools require Trial or Pro.
What does the trial unlock?
Try premium editing features for 5 hours. Trial exports include VIDO attribution. AI Intro Beta requires paid Pro. The trial duration is not a promise of five hours of recording or exported video.
Do trial exports have a watermark?
Yes. Free and Trial exports include the VIDO watermark and attribution. Paid Pro removes mandatory VIDO attribution.
Is AI Intro Beta included in the trial?
No. AI Intro Beta requires paid Pro and a configured API key. It is optional and separate from ordinary screen recording and editing.
What happens after the trial ends?
The app returns to Free capabilities. Your locally saved projects remain on your computer. Activate a paid Pro license to keep using premium editing tools and remove mandatory attribution.
How do I activate my license?
After your payment is approved and your license is issued, enter the license key in the desktop app. Activation and license verification need access to the licensing service. Your account dashboard contains the available license information.
How many devices can I use?
The device allowance depends on the license issued to you. Confirm the device count in the current offer or with support before purchasing; this website does not promise an unverified number of activations.
Can I move my license to another computer?
Contact support to confirm the migration requirements for your issued license, including the device allowance and whether the old activation must be released before moving. Do not assume an additional activation is included.
What payment methods are available currently?
The existing checkout supports manual bank transfer with a payment-slip upload and review. Follow the checkout instructions and confirm the displayed LKR amount before transferring. Payment approval is not instant. Contact support for any other payment options.
Are AI API charges included?
Do not assume third-party API usage is included in your VIDO license. AI Intro Beta needs a configured API key. Automatic captions use Google Speech and need network access and available credentials. Provider charges and limits depend on the provider account.
What does Lifetime cover?
Lifetime is a one-time-payment Pro offer. Confirm its license scope, device allowance, update terms, and support terms before purchase. It does not imply unlimited third-party API usage or a promise of every future product.
How do I get support?
Contact KDJ Lanka (Pvt) Ltd at hello@kdj.lk or +94 117 228 328. Include your operating system, the installed app version, and a description of the issue; never send passwords or private API keys.
Which export formats are supported?
VIDO Studio exports MP4 video up to 4K at 60 FPS and silent GIF up to 1440p at 30 FPS. Export settings do not prove that the source was recorded at that resolution or frame rate. Available performance depends on your computer and source media.
Are Sinhala typing and automatic captions the same feature?
No. Manual Singlish-to-Sinhala typing is transliteration, not speech recognition or translation. Automatic captions send speech audio to Google Speech and need a network connection and available credentials. Review generated text before publishing.
Does VIDO Studio run in the browser?
No. VIDO Studio is a desktop screen recorder and editor. Windows and macOS packages are listed only when published links are available. Linux capture currently expects X11; a Linux download is not promised until a verified package is published.
Is Yearly a monthly charge?
No. The Yearly plan is billed annually, not monthly and not as an installment offer. The pricing page shows the approved total billing amount. Checkout is offered only when a matching backend plan is available.
What are the refund, renewal, and commercial-use terms?
These policies must be confirmed against the actual offer and license terms. We do not promise automatic renewal, a cancellation mechanism, a refund window, or commercial-use rights that have not been verified. Before paying, ask hello@kdj.lk for written confirmation of the terms relevant to your purchase.
The first take
Installing and recording.
Is VIDO Studio a website editor or a desktop application?
VIDO Studio is a desktop screen recorder and editor for Windows, macOS, and Linux. This website provides product information, account access, downloads, and payment flows; it is not the desktop editing workspace. Use Downloads to see which actual builds are currently verified.
Which permissions do I need?
Allow screen recording when your operating system requests it. Microphone and camera permissions are needed only for those optional inputs. Select the intended devices in the app, check the preview, and test a short take. Permission labels vary by operating system; follow the published build's instructions.
Can I record multiple displays?
Free records the primary display. Trial and Pro let you select another display for a take. This is single-display selection, not simultaneous recording of every monitor.
Can I pause, resume, or start over?
Yes. Use the countdown to prepare, pause and resume during a take, and stop when finished. Restart discards the current take, so use it only when you intend to begin again.
Can I record a microphone, webcam, and system audio?
A microphone and webcam are optional inputs you can select before recording. System-audio capture is available on supported Windows and macOS configurations, subject to the platform and permissions. The current Linux capture path does not expose system audio.
Does Linux capture work on Wayland?
No. Linux screen capture currently requires an X11 session. Wayland is not supported. Confirm your active session and available X11 login options before relying on the recorder.
What is the minimum macOS version?
A minimum must be verified against the specific published artifact. We do not turn a source package setting into a compatibility guarantee for a shipped installer. Check installation notes or ask support about your Mac and macOS version.
A more deliberate edit
Focus, captions, and assistance.
Can I import an existing video?
Yes. Import supported media and use the timeline to trim, split, arrange, style, and export it. Imported video does not acquire the click and typing history used by interaction-driven zoom suggestions. You can still add manual zoom regions.
How do automatic zooms work?
Smart Auto Zoom proposes focus moments from captured interactions such as clicks and typing. You can review suggestions and adjust zoom regions, timing, focus, and animation. It is not a general model that understands arbitrary video content.
Does Auto Cutter remove filler words?
No. Auto Cutter is a Trial/Pro tool that analyzes audio locally and proposes cuts for quiet sections. Adjust the detection settings and review the proposed cuts before applying them. It does not recognize and remove filler words, mistakes, or repeated sentences.
Are automatic captions offline or included without limits?
No offline or unlimited service is promised. Generation sends audio to Google Speech and requires network access and configured credentials. Provider quotas and any charges are separate considerations. Review the generated text and timings before exporting.
How do I configure automatic captions?
Automatic generation requires a Google Speech API key configured in your installation. Exact setup screens have not yet been verified for the published installer. Ask support for instructions for your version before configuring a provider account. Keep API keys inside your desktop configuration; never enter them on this website or send them to support.
Can I edit captions or use SRT without generating speech captions?
Yes. Manual cue editing and SRT import/export are separate from online speech generation. You can correct text and timing, split and merge cues, choose a visual style, and burn captions into the video. Estimated word highlighting is not a guarantee of word-perfect alignment.
What does Sinhala support mean?
Sinhala speech recognition uses a Google Speech language option and requires its service connection and credentials. A Sinhala font controls appearance. Manual Singlish-to-Sinhala typing provides transliteration. These are three distinct tools; transliteration is not translation, and a language option does not guarantee recognition accuracy.
How should I protect sensitive information?
Choose recording inputs carefully and review the entire exported file before sharing it. Do not rely on automatic detection to find every secret. Release-specific privacy controls have not yet been verified against the published installers.
What AI features need external services?
AI Intro Beta requires paid Pro, is excluded from Trial, and needs a configured AI API key and network access. Provider usage charges are separate. Confirm the provider and setup for your installed release. Interaction-driven zooms and pause analysis are different capabilities, not interchangeable AI claims.
Is the application completely offline?
No. Recording and most editing stay on your computer, but Google Speech captions and AI Intro use network services. License verification and update checks also use the network. Desktop-first does not mean every feature works offline.
Finish and keep your work
Exports, files, and release information.
What can I export?
MP4 supports export up to 4K at 60 FPS, with frame-rate choices including 24, 25, 30, 50, and 60 FPS. Animated GIF supports up to 1440p at 30 FPS and has no audio. Higher settings cannot create detail or motion absent from the source. Export capability is not a claim that capture itself runs at the chosen export frame rate.
Can I create vertical and square versions?
Yes. The canvas supports 16:9, 9:16, 1:1, 4:3, and 3:4 with Fit, Fill & Follow, or Stretch. Queue multiple ratios to write separate files. This does not upload or publish them to social platforms.
Are my projects stored in the cloud?
No cloud project copy is promised. Recordings and projects are local, and projects reference source media on disk. Keep those files available and maintain your own backup. Autosave is useful, but it is not a guarantee against every crash, missing file, or disk failure.
Why are some download details unavailable?
We publish verified artifact links and show metadata only when available. A missing architecture, minimum OS, release date, size, or checksum is not filled with a guess. A source version or feature implementation alone does not prove the same behavior is present in every shipped artifact. Check release notes and ask about the build you intend to use.
Who makes VIDO Studio?
VIDO Studio is developed by KDJ Lanka (Pvt) Ltd, with KD Jayakody as developer. For product, account, and release questions, email hello@kdj.lk or call +94 117 228 328. See notices and attribution for the distinction between product attribution and third-party terms.
Still need a specific answer?
Tell us your operating system, the published build you are using, and the behavior you observed. Do not send passwords, license keys, payment credentials, private recordings, or API keys in an initial support message.